Transforming the Tutor and Tutee Matching Process Using ICT: The Problems of Multi-Criteria Decision Analysis

Transforming the Tutor and Tutee Matching Process Using ICT: The Problems of Multi-Criteria Decision Analysis

연구 분야: Verification

학회: European Conference on Artificial Intelligence

Information and Communication Technologies (ICT) enables supporting decision-making processes on an increasingly broader spectrum of quality problems that have previously been difficult to quantify. One such process is academic tutoring, which aims to support student development. The quality of this process depends on the appropriate tutor selection for the tutee. The key determinant of the success of this process is the matching of the parties to this relationship. So far, all stages of the process were carried out traditionally and pairs were selected based on students’ indications, which was subject to many errors. The aim is to create a concept of transforming the tutor and tutee matching process using ICT with a multi-criteria analysis. The co-participant observation conducted at the Wroclaw University of Economics and Business was used to build the concept. We believe that technologies supporting multi-criteria analysis can improve the quality of the above processes. With the right pairing, collaboration can generate much more value for both sides, and the multi-criteria analysis could be performed by artificial intelligence-based systems using artificial neural networks.