Mindsets, Cultures, and Technologies in Support of End-User Development

Mindsets, Cultures, and Technologies in Support of End-User Development

연구 분야: Software Development

학회: International Symposium on End User Development

End-User Development (EUD) represents a fundamental shift in how individuals engage with technology, enabling them to transition from passive consumers to active co-creators and designers of their digital environments. While much of the existing research focuses on the technological aspects of EUD, this paper argues that its success depends equally on cultivating the right mindsets and participatory cultures that foster sustained engagement and innovation. By taking an interdisciplinary approach (drawing from software development, learning sciences, and socio-technical system design), our research has examined key enablers of EUD, including meta-design principles, cultures of participation, and distributed cognition. Of equal importance is the analysis of critical challenges that hinder the broader adoption of EUD, such as overcoming passive mindsets, reducing the learning effort required for meaningful participation, mitigating participation overload, and striking a balance between user autonomy and structured guidance. Grounded in long-term research activities and diverse perspectives on the desirability of EUD, we propose a framework that integrates mindsets, cultures, and technologies to guide future design directions, including (1) expanding EUD across diverse domains to foster broader adoption and impact; (2) examining the mutual influences between AI and EUD; and (3) deriving design guidelines for leveraging ChatGPT tools to augment rather than replace human creativity and learning.