Development of a Decision Support System for Performance Measurement of Social Movements

Development of a Decision Support System for Performance Measurement of Social Movements

연구 분야: Software Development

학회: Cognitive Computation

Social movements encompass the collective actions of groups gathered under the same goal, operating within a specific organizational structure to reflect their thoughts and views through a series of actions. Social movements are expected to exhibit characteristics of violence, rationality, continuity, and public benefit. The successful performance of social movements is contingent upon their ability to embody these characteristics. The primary motivation of this research is to render the performance of social movements measurable and comparable, aiming to determine their effectiveness. The underlying motivation for this approach is to move beyond subjective evaluations of social movements and instead treat them as structured decision-making processes. The core objective is to develop a decision support system for assessing the performance of social movements and facilitating insights into the performance of movements within a country or region. In this way, the performance evaluation processes of social movements are enhanced, fostering the development of more informed and deliberate social movements. To determine the performance of social movements, the type-2 neutrosophic number (T2NN)–Schweizer Sklar (SS)–symmetry point of criterion (SPC)–evaluation based on relative utility and nonlinear standardization (ERUNS)–(T2NN-SS-SPC-ERUNS) hybrid model is developed and proposed in this research. The T2NN-SS-weighted arithmetic mean aggregation operator is used to combine expert evaluations. The weights of criteria are calculated using the T2NN-SPC method. Performance rankings of social movements are determined using the T2NN-ERUNS method. An algorithm for the three-stage T2NN-SS-SPC-ERUNS hybrid model is developed to evaluate the performance of social movements in Türkiye through a case study. The robustness and consistency of the proposed hybrid method are supported by scenarios. As a result of the research, the “Early Retirement Scheme Victims” social movement is identified as having the highest performance among social movements in Türkiye.