Collaborative Multi-organization Information System Engineering Based on Team Practice Agreements

Collaborative Multi-organization Information System Engineering Based on Team Practice Agreements

연구 분야: Software Development

학회: International Conference on Advanced Information Systems Engineering

The development of complex information systems (IS) often requires collaboration between multiple engineering organizations, each contributing unique methodologies, tools, and practices. Coordinating these diverse approaches presents significant challenges, particularly in achieving team alignment, fostering effective collaboration, and breaking down silos. This paper explores a real-world scenario involving three companies, each employing different agile software development methodologies, working together to engineer a complex IS for the public administration. To address the challenges inherent in multiorganizational collaboration, we make use of Bluejay, a framework designed to audit and optimize adherence to agile best practices through the use of Team Practice Agreements (TPAs). Specifically, Bluejay collects data through APIs from tools such as GitLab, Jira, or Redmine, providing real-time dashboards to monitor team performance. It describes specific metrics within TPAs to ensure alignment with agile methodologies in the organization. In this paper, we present how Bluejay was integrated into the workflows of the three companies, each using different tools and methodologies. Despite these differences, we identified common metrics that were used to design a unified TPA that could harmonize operations across organizations. The shared TPA aligns the teams with industry best practices and has the potential to promote productivity, quality, and better coordination between the different organizations involved.