Balancing Potential and Prudence: An On-going Study on Organizational Policymaking for Generative AI Adoption

Balancing Potential and Prudence: An On-going Study on Organizational Policymaking for Generative AI Adoption

연구 분야: Artificial Intelligence

학회: 2024 Artificial Intelligence for Business (AIxB)

This paper explores the policymaking for generative AI (GAI) use. While GAI’s promising potential is far-reaching, it has been hyped and is difficult to gauge accurately due to its rapid evolution. Also, its application across different business functions comes with risks and potential unintended consequences. This paper summarizes the existing literature on GAI use and organizational policymaking. We introduce a qualitative framework to evaluate GAI’s maturity and adoption levels within organizations. Utilizing this framework, we outline a proposed examination of GAI usage and policy development in the pharmaceutical industry, presenting initial observations and insights from industry practitioners.